"Instructor training & assessments and thousands of PPE and critical installation inspections performed every month"

Alistair Scott
Operations Director

Flying Fox

Flying Fox is a zip line and high ropes adventure builder and operator with multiple locations in India and Kenya. Founded in 2009 by Jonathan Walter and Dickie McCullam, they started out building two spectacular zip line tour locations, one at Neemrana Fort palace, just south of Delhi, and the other at the iconic Mehrangarth Fort, Jodhpur.

Their latest offering is a multi-activity location in Nairobi, with a Giant Swing, 16m Leap of Faith, 10m Airbag Jump, as well as climbing, abseiling and ziplining, all within the grounds and gardens of The Hub Karen shopping mall.

All Flying Fox sites operate and are inspected to European Standard EN15567, and are the first and only activity operator in both India and Kenya to do so.

Risk Memo Use Case

Risk Memo Co-Founder Alistair Scott has been the Operations Director of Flying Fox for the past 11 years, and it was in this role that Alistair developed the idea for Risk Memo.

Being responsible for approximately 4000 individual items of PPE and equipment and around 50 employees spread across 2 continents, Alistair has been working to find an effective online solution for a decade, starting with online spreadsheets and then most recently before Risk Memo, a combination of apps.

The lightbulb moment for Alistair was recognising that the three core safety critical responsibilities that the Flying Fox team have, inspecting and monitoring PPE, activity installations and instructor competency, all have similar requirements and can be managed by one simple system.

Below is a list of checks Flying Fox is now using Risk Memo to complete, as well as the top 3 benefits the team has found.

Risk Memo is used for:

  • Customer Activity Disclaimers
  • Daily routine visual checks of the activity installations by the instructing staff
  • Periodic operational inspections by senior instructors
  • Monthly Personal Protective Equipment inspections
  • Instructor field inspections and competency training and assessments
  • Recording instructor qualifications and certificates
  • Non-routine checks, such as hazard reporting

The top 3 benefits Flying Fox has found:

  1. They can afford to include their entire team, which means procedures such as daily routine checks and hazard reports can be completed by everyone.
  2. As any checklist can be linked to equipment, they have been able to tailor checklists to to user, for example an easy-to-use monthly PPE check, and a more in-depth annual check for the Operations Director to complete.
  3. With Risk Memo's tag and status filters, they have been able to include a daily status check of their entire inventory, ensuring that no items with overdue time-critical issues can ever find their way back into service.

If you have any questions for Alistair or the Flying Fox team, just start a conversation with Risk Memo using the chat widget on this page and we'll set it up.

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